To many people, online has become the preferred way to shop. Convenience, choice, and pricing are a few of the reasons consumers cite for using their keyboard rather than their feet to shop. But while it may be efficient to purchase staples or lower-value goods online, is it as efficient (not to mention, fun) when it comes to furniture and décor? Consider the top five reasons you might want to turn to a store rather than the screen for these more expensive and enduring purchases.
1. Seeing is believing
The old adage is especially true for furniture purchases where you can judge comfort, durability, color, and quality for yourself. There’s no online replacement for sitting on a couch, judging placement or dimensions, or trying out a mattress in person. Let’s face it, AI has nothing on the in-person experience!
2. Customization at point of purchase
Although e-commerce is convenient, customizing a piece of furniture online can be a difficult process, not to mention expensive when special orders are often not returnable. Shopping at a brick-and-mortar location gives you the ability to not only see but touch fabric choices and other options for customization, without guesswork or waiting for swatches.
3. Personalized professional service
Advice and design services are much harder online than in person, and sometimes not available at all. With in-store shopping, you can actually talk through your design challenges, finetune your personal style, and enjoy a more holistic experience. Shopping for more than one room, more than one piece of furniture or accessories? It’s a lot easier when you’ve got a large showroom to browse and design experts to help you explore options and generate ideas.
4. Supports local businesses
Many brick-and-mortar furniture stores have been serving – and supporting – the same community for years, building trust and camaraderie with their neighbors. Far from being faceless voices, scripted texts or chatbots, their employees are friendly, helpful professionals who care about your business.
5. White glove delivery
While online stores often require you to assemble their merchandise, brick and mortar furniture stores offer white glove delivery and setup at no extra charge. Plus, in-stock furniture can be delivered a lot sooner locally than through a warehouse in another part of the country.
About Country Willow
Country Willow offers the best of in-store furniture shopping. What started out as a small store in Katonah more than 27 years ago now encompasses 30,000 square feet of beautifully designed galleries. Our customers have access to complimentary design services from skilled decorators who can help curate a home, room or single piece of furniture or decor …going as far as to visit your home to take measurements.
As a neighborhood store, albeit a large one, we have the unique advantage of knowing our customers well and enabling them to know us as they find our showroom a welcoming place to browse, connect, and consider how our furnishings fit into their home and lifestyle. Sure, we’ve got an online presence, but isn’t it sometimes more enjoyable to brick rather than click?
Visit the showroom
Visit Country Willow for an in person browsing experience, conveniently located in Bedford Hills, NY with easy access from New York and nearby Connecticut towns.
countrywillow.com
